> For the complete documentation index, see [llms.txt](https://developer.ellypayapp.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.ellypayapp.com/knowledge-base/availing-service-payment-funds.md).

# Availing Service Payment Funds

The platform requires that the merchant explicitly requests for funds to be availed for service payments. This way, the merchant has full control of what their collections/deposits are used for. When the merchant initiates this request on the platform, the finance team handles the request and when approved, the merchant will be notified via email.